Cancellation & Refund Policy

This policy explains how cancellations, rescheduling and refunds work at Bright Smile Dental Clinic. We understand that plans change, and we aim to keep things simple and fair.

1. Cancelling an Appointment

• Give notice early: please contact us as soon as you know you cannot attend.
• Recommended notice: we ask for at least 24 hours' notice so we can offer your slot to someone else.
• How to cancel: use the contact details at the end of this page.

2. Rescheduling

You can reschedule your appointment, subject to availability, by contacting us with at least 24 hours' notice. Rescheduling with enough notice is free of charge.

3. Late Arrivals and Missed Appointments

• Late arrival: if you arrive late, we may need to shorten your service or reschedule it, depending on our schedule.
• No-shows: if you do not attend and have not told us, we may not be able to offer a refund or a free reschedule.

4. Refunds

• Eligibility: if you paid in advance and cancel within the notice period, you are entitled to a refund of the amount paid.
• Refund method: approved refunds are returned to the original payment method.
• Timing: refunds can take 5 to 7 business days to appear in your account, depending on your bank or payment provider.

5. Cancellation by Us

If we have to cancel your appointment, we will tell you as soon as possible and offer you either a new time or a full refund of anything you have paid.

6. Services Already Provided

Once a service has been provided, we generally cannot offer a refund. If you are unhappy with a service, please tell us as soon as possible so we can try to put things right.

Contact Us

If you have any questions, concerns or requests about this page, please get in touch with Bright Smile Dental Clinic.

• Email: rahul@gmail.com
• Phone: +919876543215